So how does a young child who was 12 years old wants to double his money to buy a larger durian? MAGIC! I like to see the magic show on TV.During my time there is this Malaysian Magician Paul Siow thats always came out on TV.I asked for a little money from my late father…

At the age of 12 years old and do not have money, I also like to watch movies. This may be inherited from my father who loved watching movies.He has a book which will be written all the movie titles that he watched.It is so common to see my late father wrote something in the…

Mutual consultation is the process of getting all empoyees to participate and ensure fairness in problem solving and decision making . Its about seeking concensus after all problems and solutions has been shared.The objective of mutual consultation is to arrive at a solution that is pragmatic and widely accepted thus avoiding backstabbing or sabotage to…

In order to ensure business continuity, organisation structure is important. Prepare your organization chart complete with each task so that accountability can be instilled in the hearts and minds of our “Team Performers” . A great organization is where the operation run smoothly eventhough the manager is not at the premises. With the organizational chart…

According to Jack Ma founder of ALIBABA , customer service should be the main focus of all businesses today . Being a Head of Customer Service and Fleet Operation when I was working with oil & gas company gave me a clear insight of what customer wants. Nowadays customers have their own system and processes.They…

WHAT IS A TRADE MARK? A trade mark is a sign which distinguishes the goods and services of one trader from those of another. A mark includes words, logos, pictures, names, letters, numbers or a combination of these. A trade mark is used as a marketing tool to enable customers in recognizing the product of…

What is Sales Funnel? Searching for “Leads” or prospects and convert them into customers. This is a nice task , extremely difficult in Malaysia and requires persistent effort and don’t give up attitude. Malaysian customers have a choice of good offer. If our product is not unique or different from others then our business will be difficult…

Many seminars out there will teach you how to start a business . They will not touch on how to ensure continuity and sustainability of the business . Business Continuity Plan or Management is about having a robust plan in place to counter ever changing business world . Big companies use BCP to face disasters…